Products at dr. Jones

Support

You want a serious solution to a trivial problem
or
A trivial problem has come up and you want it done right the first time
or
Teasers for introducing my perspective on technology

Support for end-users

  • Configuring and optimizing a personal computer
    • Mac
      • This is why Macintosh is superior
      • What Apple forgot to tell you - about flaws and non-optimal features
      • When your outdated Mac is not that outdated
    • Windows
      • This is why Windows is superior
      • What Microsoft forgot to tell you - about flaws and non-optimal features
    • Linux
      • This is why Linux is superior - and why you should maybe avoid it
    • What distribution to choose
    • Where to go from here

Advice for end-users

  • Day-to-day tasks
    • Trust yourself more than the spellchecker
    • Never rely on floppy disks - or anything else for that matter
    • There are other ways than buying a virus-checker
  • Shopping
    • Why buy a computer at the local geek-shop? Why not?
    • RAM, HD, MHz and other measures are for geeks - you really can't categorize good quality

Cultural issues

  • Bill Gates is not evil - we are all to blame for his bad products

Projects

You are planning an IT project and want it high profile

Designing networks for end-users

  • Setting up an effective support structure
  • Gain security by lowering it
  • Cheap support costs can actually be for the good of the end-users
  • Well-tested and affordable server systems for mixed Mac-PC networks
  • Educating newcomers - or shaking up skilled ones
    • What to expect from the system
      • The menubar is similar in all programs
      • When to use the mouse, and when to avoid it
    • What not to expect
      • Trust yourself more than the spellchecker
      • Never rely on floppy disks - or anything else for that matter
      • The geek doesn't have the answer - you do!
  • Cultural issues
    • How to behave in and make the best use of a network
    • Bill Gates is not evil - we are all to blame for his bad products
    • What turns on a geek

Help putting together your corporate IT strategy

  • Outsource your IT and you give up control of your company
  • Publishing your secrets can raise its value

Tune a production Intranet

  • Optimize prepress workflow
  • Lower the burden on your mail system
  • Speed up file sharing
  • Restructure network segments

Provoke and tease conservative mindset

Strategic

You want me in on a strategic level when planning of projects
or
you want a quality mindset at the core of your business

"Red pill" for your community

  • Help you cultivate an in-house self-sufficient support structure
  • Make you part of my development plan - you gain from a bigger pool of communities with shared interests

"Red pill" for your business

  • Incorporate your IT strategy in day-to-day workflow
  • Supervise outsourcing
  • Keep you informed about relevant trends
  • Make you part of my development plan - you gain from a bigger pool of communities with shared interests

"Red pill" for you school

  • Help adapt IT mindset to non-technical, creative work
  • Be "around" to nurse and continuously enhance an already setup network
  • Make you part of my development plan - you gain from a bigger pool of communities with shared interests

Specialized

Customized network design (primarily technical and ICT strategic focus, but also pedagogical and social/cultural aspects)

Coaching and consulting use and understanding of ICT (and life in general…)